Return Policy

This Return Policy outlines the conditions under which you may request a refund or cancellation for program packages purchased from Herbalvitalpurif. We aim to handle all requests fairly and transparently in accordance with applicable consumer protection laws in Norway and the European Economic Area.

1. Digital Product Nature

Our program packages provide digital access to movement routines, habit guides, and progress tracking tools. Upon purchase, access credentials and program materials are delivered electronically. Because our products are digital services, standard return procedures differ from physical goods.

2. Right of Withdrawal

Under the Norwegian Right of Cancellation Act (Angrerettloven) and EU Consumer Rights Directive, you have a 14-day right of withdrawal from the date of purchase for digital content, provided you have not begun accessing the program materials.

If you have not logged into your account or downloaded any program content within the 14-day period, you may request a full refund by contacting us at contact@herbalvitalpurif.world.

By accessing the program content within the withdrawal period, you acknowledge that the digital delivery has begun and expressly consent to waive your right of withdrawal for the portion of content already accessed, in accordance with applicable law.

3. Refund Eligibility

Refunds may be considered in the following circumstances:

• Request submitted within 14 days of purchase with no program access.
• Technical issues preventing access that our support team cannot resolve within 7 business days of your report.
• Duplicate charges or billing errors verified by our payment records.

Refunds are generally not available after the 14-day withdrawal period unless required by mandatory consumer protection laws in your jurisdiction.

4. How to Request a Refund

To request a refund or cancellation:

• Email contact@herbalvitalpurif.world with your full name, order date, and reason for the request.
• Include your purchase confirmation or transaction reference if available.
• Our team will review your request and respond within 5 business days.

5. Refund Processing

Approved refunds are processed to the original payment method within 10 business days of approval. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account. Partial refunds may apply if program content was partially accessed during the withdrawal period with your consent.

6. Subscription and Renewal Cancellations

If you have purchased a recurring subscription (where applicable), you may cancel future renewals at any time by contacting us before the next billing date. Cancellation stops future charges but does not retroactively refund the current billing period unless covered by the withdrawal rights described above.

7. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Requests made after the 14-day withdrawal period without a qualifying technical issue.
• Dissatisfaction with personal results or progress, as individual outcomes vary.
• Failure to use the program after purchase when access was fully functional.
• Violation of our Terms of Use resulting in account termination.

8. Contact for Returns

For refund requests or questions about this policy, contact us at:

Herbalvitalpurif
Hausmanns gate 6, 0186 Oslo, Norway
Email: contact@herbalvitalpurif.world
Phone: +47 22 20 34 96

9. Policy Updates

We may update this Return Policy from time to time. Changes will be posted on this page with an updated revision date. The policy in effect at the time of your purchase applies to your transaction.